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How do I pay my library fines online with a credit or debit card? (online payment | e-commerce)


Video tutorial - how to pay fines online

Payments can be made online using a Visa or MasterCard credit card, or with a signature debit card which display the Visa or MasterCard logo. 

Signature debit cards can be used at the point of sale like a credit card, however the payment is linked directly to a bank account rather than a line of credit.

IMPORTANT: Payments that are declined when using a debit card as a credit card will remain unavailable for several days as it takes the bank several days before the transaction is reconciled by the bank and hard-posted to the account. For declined transactions, the funds WILL BE RETURNED to the account after several days.

Regular debit card payment with PIN is not currently available.  Credit cards cannot be used when paying through staff at a library location.


How to Pay Fines Online

From the library website, click on My Account on any Internet PC in the library or remotely at

  • Click the "Library Account (Visual)" button.
  • Click on the "Fines and Fees" link on your account, select the fines you wish to pay, then click on the "Pay Fines" button. 
  • You will be asked to complete the payment form with name, address, email and credit card information. 
  • When ready, submit the form and if confirmed, the payment will be registered immediately on your account.

    For more on credit card payments online, see all of the E-commerce questions answered on Answer Me This.

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