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Library FAQs

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Common Questions:

What is a special fee or manually created fine/fee?

 

Manually created Special Fees are either replacing older fines or they are charges that are posted manually to a library card account for a special reason.  Library staff will be able to provide detailed information about these charges.

The original fines and fees on items which have since been removed from the Library collection may have been deleted and replaced with manually created special fees, representing the following types of charges:

Overdue fines

Lost fees

Processing fee associated with a lost item

Special fees may have been added to the account manually for one of the following reasons:

Damage to an item

Missing barcode

Missing parts

Returned check fees

Collection Fees 

If you have specific questions about your account, we will need your account number; you can talk to staff on your next visit to the Library.


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